Privacy Policy

Last updated: January 9, 2026

This Privacy Policy explains how SOONJA collects, uses, and shares your information when you visit or make a purchase from soonjaskincare.com (the “Site”).

1. Information We Collect

We may collect:

  • Contact details: name, email, phone number, shipping/billing address

  • Order information: items purchased, payment status, transaction details

  • Account information: login details (if you create an account)

  • Device data: IP address, browser type, cookies, analytics identifiers

  • Customer support: messages, photos (if you send them), and related details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, shipping, returns, and customer service

  • Communicate order updates and respond to inquiries

  • Prevent fraud and protect our business

  • Improve Site performance and shopping experience

  • Send marketing communications only if you opt in (you can unsubscribe anytime)

3. Sharing Your Information

We share information with service providers who help us operate our business, such as:

  • Shopify (e-commerce platform)

  • Payment processors

  • Shipping carriers and fulfillment partners

  • Analytics and marketing partners (as configured)

We do not sell your personal information in the traditional sense. Where required by law, we will provide opt-out mechanisms for certain data sharing/targeted advertising.

4. Cookies & Analytics

We use cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can manage cookies through your browser settings.

5. Your Choices & Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information and to opt out of certain uses.
To submit a request, contact us at info@soonjaskincare.com

6. Data Retention

We retain personal information as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

9. International Visitors

If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S. or other locations where our service providers operate.

10. Contact

Email: info@soonjaskincare.com